DK Custom Products

Phone: 662.252.8828
Text: 662.420.4891
Email: Support@DKCustomProducts.com
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Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

    • Copyright

    • All content appearing on this Web site is the property of:

      DK Custom Products

      Postal Mailing & Shipping:
      190 McMullen Rd.
      Hickory Flat, MS 38633

      662-252-8828

      662-420-4891

      All Prices are in US Dollars (USD)  Any taxes that appear in the shopping cart during check-out are because a government agency is requiring us to collect those taxes and forward them on to them.

      Copyright © 2011-2023 DK Custom Products. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2023 DK Custom Products. All rights reserved.

    • Trademarks

    • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by DK Custom Products. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of DK Custom Products or any third party, except as expressly granted herein.

 

    • Use Of Site

    • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. DK Custom Products and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if DK Custom Products believes that customer conduct violates applicable law or is harmful to the interests of DK Custom Products and its subsidiaries.

 

    • Privacy Policy

    • DK Custom Products will not share your information with anyone else.  We only ask for what we need to complete a transaction with you.  No one else will ever see any of your information.

       

      Shipping & Delivery

      • DK Custom Products ships World-Wide.  We insure each shipment.

      • In the lower 48 States & APO's, on orders of $100 or more, we automatically provide Free Insured Shipping.  Unless requested otherwise, in the "Order Notes/Delivery Instructions" box, we will use UPS ground.  

      • We do not recommend USPS unless you only have a PO Box.

      • We cannot file a postal service claim until 14 days after the shipment is listed by USPS as a lost package.  Also, if you receive an empty or damaged USPS box, you are responsible for contacting us, then going to the post office and showing them the package.  If you do not do this, the claim will be denied and we will not be able to reship or refund the price paid.

      • UPS shipping is much faster, more reliable, and the claims process is also faster and more simple.

      • We always recommend UPS over postal service. 

    • International

    • ***CANDADIAN CUSTOMERS-ATTENTION***

      When you choose UPS Standard as the shipping method, you are agreeing to pay the UPS brokerage fee at The Time of Delivery. (This is in addition to the shipping charge that you pay us at the time the order is placed).  You can see the UPS Customs Clearance into Canada fees at this LINK.  We have negotiated a 50% discount of the fees in the link, so there is some savings for you there.

    • If you choose UPS World-Wide Expedited or USPS (postal service), there are no Entry Prep Fees.

    • ALL OTHER COUNTRIES Besides USA & Canada.  You have a choice of USPS Priority or UPS World-Wide Expedited.  The faster, more reliable choice is UPS World-Wide Expedited.

    • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

      Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. DK Custom Products is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

 

    • Warranties

    • DK Custom Products motorcycle parts  are warranted against defects in materials and workmanship.. This warranty does not include failure due to improper installation or assembly by the end user, normal wear and tear, or general neglect.

      If you aren't confident installing or assembling any DK Custom Products, please consult a motorcycle mechanic or fabrication professional. Improper installation may result in serious bodily injury or death.  Not following the Installation Instructions, especially in regards to thread-locker and torque specs may result in damage to the motorcycle, and/or serious bodily injury or death.

      WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT DK Custom Products Products’ OPTION.

      Regarding the parts & components we sell, that we do not make, we make no warranty as to these products, expressed or implied, including without limitation, any warranties or merchantability and fitness for a particular purpose.  We will, however, pass on all warranties made by the manufacturer, who has sole responsibility for performing such warranties.

      Due to the wide range of custom applications and methods of assembly and installation of our  products, we cannot be responsible for damage to your person or property due to use of any of our products.

      ASSUMPTION OF RISK/WARNING :

      By purchasing a product from DK Custom Products, I acknowledge that I am aware that operating, riding or being a passenger on a motorcycle or trike involves certain inherent risks, dangers and hazards which can result in serious personal injury or death.  Modifying a vehicle with aftermarket parts may increase that risk.

      The buyer assumes risk for any and all damage caused to himself, property, or a third party by virtue of failure of these parts. In no event shall DK Custom Products, or it’s Parent Company, RideNow Custom Products, LLC, be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of it’s products.

      Note:  Some of the products we sell are not for use on roads or vehicles subject to emission control requirements and are not legal for use or installation on motor vehicles operated on public highways in the State of California or other States where similar emission and decibel regulation laws may apply.  The user shall determine suitability of this product for his or her use.  The user shall assume all risk and liability of regulations and any incurred financial obligations due to vehicle inspections or emissions tests.

 

    • Returns & Exchanges
      If we make a mistake in your shipment, we will make it right.  Please email or call us at Support@DKCustomProducts.com or 662-252-8828

      If you would like to Exchange or Return an item for a Store Credit, email us at Support@DKCustomProducts.com.  (this cannot be done via text or phone call) You will need a Return Merchandise Authorization (RMA) number.  Any products returned to DK Custom Products without an RMA number assigned or prior contact requesting the return will delay the processing of the package.  Products returned must be received by us in new and unused condition, & within 60 days of the original purchase date.

    • Products returned, in new & unused condition, for an Exchange or Store Credit, are  Not subject to a restocking fee.

      Products returned for a Refund are subject to a restocking fee.  Additional fees will apply if we need to re-powder coat the item or if there is any damage to the product.  If we cannot resell the product due to the amount of damage, DK has the right to refuse the return.  If the product is $74.99 or under, the restocking fee is 15%.  If the product cost is over $75, then the restocking fee is 10%.


    • Original shipping is non-refundable & return shipping is at buyers expense.  DK Custom Products is not liable for any labor and/or installation/removal expenses incurred by the Customer as a result of a product purchased from DK Custom Products.


    • There are NO refunds on electrical components that have been installed or used, there are no exceptions to this rule.  We will issue an RMA number on electrical components that have not been installed or used, and only issue the store credit,  exchange, or refund after receiving and confirming it was not installed.

    • RideNow Custom Products, LLC reserves the right to amend the above Returns & Exchange policy at any time.

Copyright 2011-2023 DK Custom. All rights reserved.